Students: teaching surveys
In accordance with UB quality assurance policy, students may evaluate
the service provided by teaching staff at the end of each semester,
completing an electronic teaching survey.
These surveys will be developed and managed by the UB Institute of
Education Sciences (ICE), which will collate data and responses and send
the final results to the course coordinator.
Teaching staff: meetings with the course coordinator
There will be at least two meetings with teaching staff per semester,
one before teaching begins and another after it is concluded, prior to
the official ceremonies. These allow for the sharing of opinions,
comments and suggestions between teaching staff, which may then be
incorporated into the assessment of individual students.
The course coordinator, module coordinators and teaching staff can also
discuss other specific issues at these meetings.
Throughout the whole duration of the course the masterís assessment
committee will meet on a weekly basis.
Contents of all meetings are detailed in the corresponding minutes.
Administrative and service staff: meetings with the course coordinator
The masterís course coordinator convenes occasional meetings with the
administrative and service staff. Although these do not occur at
established regular intervals, they are an essential part of resolving
issues not related to teaching.
Procedures for registering complaints, objections and suggestions from
The students ombuds officer for masterís students at the course exists
for the purpose of fostering an open and transparent dynamic between
students, teachers and coordinating staff. This officerís role includes
collecting studentsí complaints, objections and suggestions, and
communicating them to the course coordinator and teaching staff so that
adequate measures can be taken in each case. Dr. Eugeni Boldķ Montoro
will carry out these functions, and will be available by e-mail at
and in person during course hours.