Faqs
    FAQS

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FEATURED In introducing the data to set my password, the next message appears: "No enrolled students have been found with the ID number or date of birth entered"

The possible causes are: - If you are a new undergraduate student, the DNI must be written without the letter. - That your DNI or NIE appears with the letter, in this case it is recommended to consult your registration receipt to check how this...

  • Intranet students
  • Online Campus

FEATURED Rules to create the password

You must create a password with the following conditions: Choose one of eight to sixteen characters containing uppercase and lowercase letters, numbers and symbols. It must be different from your code/ID. It should be not easily associated with...

  • Intranet students
  • Online Campus

FEATURED I am an exchange student and cannot access the Virtual Campus

If you are an international exchange student (Erasmus, etc.) and the Virtual Campus does not recognize your identifier, the reason is that the registration procedure has not been completed, and therefore you must contact the secretary's office of...

  • Intranet students
  • Online Campus

FEATURED How do I access to the Mail on Cloud?

You can access to the UB Mail on Cloud directly from the nuvol.alumnes.ub.edu address, or from the Intranet (The Intranet or personal space for students is called La Teva UB) of MónUB. In all of these cases, the identification data are the...

  • Mail on cloud

FEATURED I do not know my UB e-mail, how can I get it?

From the "Qualification and academic record consultation" ("Consulta de qualificacions i expedient") where you will be able to find your UB e-mail.

  • Mail on cloud

FEATURED How I install Office 365?

As a result of the collaboration agreement between the University of Barcelona (UB) and Microsoft, it offers the possibility that the entire UB group (Students, PDI and PAS), while there is a link with the UB, can download Office 365 Proplus, for...

  • Other services

FEATURED What is two-factor authentication and how does it work?

Double factor authentication (2FA) is a new security measure that is being implemented in the UB. By using a second device, an additional layer of security is added when verifying our identity when accessing certain University applications and...

  • Intranet students
  • Mail on cloud

FEATURED Where can I find the bills to pay the tuition?

You have to access to the Intranet (The Intranet or personal space is called "La Teva UB" (your UB)) on the MonUB, after introducing your data for identification. On the upper-left side of the screen, go to: Menú personal (Personal menu) > Serveis...

  • Other services

FEATURED Where can I request for academic documents?

You must access to the intranet of the mónUB portal, previous identification. Once you have identified yourself, in the left area of the screen, you have to go to: Personal menu> Personal services> Request academic documents and select the...

  • Other services

FEATURED Which are the applications or services that need authentication?

Intranet (la Teva UB) - 4-digit user code - password Virtual Campus* - 4-digit user code - password Mail on Cloud* - user (your UB email address) - password Wifi* - local identifierWhat is? (available only in Catalan language) - password For...

  • Intranet students
  • MónUB portal
  • Other services