Nicolas Arfelis, José M.
Fatjó Hurios, Francesc
Mestre Roca, Gabriel
Cuevas Ortega, Francisco Javier
Gorchs Molist, Montserrat
- Graduates in medicine and surgery.
- Holders of pre-EHEA diplomas or bachelor's degrees in nursing.
- Holders of pre-EHEA degrees/diplomas and bachelor's degrees in health sciences.
- Other technicians, holders of pre-EHEA diplomas/degrees or bachelor's degrees working in the health area.
The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.
- To gain extensive knowledge of the foundations and tools of quality care.
- To understand the basic concepts of clinical safety and the most commonly applied tools of the discipline.
- To acquire a broader understanding of processes and procedures for safe drug management.
- To acquire a broad understanding of the main concepts and principles in patient-centred care.
- To understand and learn to apply the main tools for the development and improvement of patient-centred care.
- To acquire a broader understanding of processes and procedures for care quality and patient-based care.
- To examine the main systems of external quality assessment in the health sector.
- To become familiar with advanced systematics for quality plan design.
- To understand the main knowledge management strategies adopted by organizations.
- To understand the principles of organizational innovation.
- To learn strategies for records policy.
- To understand the internal audit system.
- To understand the underlying principles of monitoring and benchmarking systems.
- To acquire knowledge and practical skills for process management methodology.
- To understand, optimise and review healthcare processes.
- To learn operations management techniques (application of Lean management and Six Sigma) to improve organizational process efficiency.
- To acquire knowledge and practical skills for the use of Lean methodology and tools in healthcare.
- To acquire knowledge and practical skills for the use of the Six Sigma DMAIC (Define-Measure-Analyse-Improve-Control) methodology in the health system.