GENERAL INFORMATION
  • Name of course :
    PROCESS MANAGEMENT AND INTRODUCTION TO LEAN - SIX SIGMA
  • Qualification awarded:
    Expert (Degree Universitat Barcelona)
  • Number of credits:
    15,00
  • Centre responsible :
    Faculty of Medicine and Health Sciences
  • Length of course (in academic years):
    1
  • Mode of delivery (face-to-face/ blended/ distance):
    Blended
MANAGEMENT:
  • Mestre Roca, Gabriel

  • Fatjó Hurios, Francesc

RECOMMENDED APPLICANT PROFILES AND ADMISSION REQUIREMENTS:

- Graduates in medicine and surgery.
- Diploma holders and graduates in nursing.
- Pre-EHEA degree/diploma holders or graduates in the health sciences.
- Other technicians, holders of diplomas or bachelor's degrees working in the health area.

ADMISSION FOR APPLICANTS NOT HOLDING A DEGREE QUALIFICATION:

The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.

LEARNING OBJECTIVES:

General objectives:
- To gain knowledge and skills in the application of the process management method.
- To understand, optimize and revise the process of health care (process flows).
- To learn management techniques for operations (application of Lean management and Six Sigma) to improve efficiency in organizations.
- To acquire knowledge and skills of practical application for Lean methodology and tools in the health system.
- To acquire knowledge and skills of practical application for Six Sigma DMAIC methodology (Define, Measure, Analyse, Improve and Control) in the health system.

Specific objectives:
- Definition, type of processes. Process maps.
- Process Management. Costs of No Quality.
- Lean Philosophy.
- Application of the main Lean tools (Visual Management, Kanban, 5S, Value Stream Mapping).
- Establishment of Lean project in A3 format.
- Kaizen: preparation, phases, responsibilities and dynamics.
- Basic concepts of Six Sigma terminology.
- Practical application of House of Quality, Kano and Critical to Quality (CTQ) Trees.
- Practical application of the process flow measure methodology.
- Introduction to basic methods of process flow analysis.
- Introduction to basic graphic and statistical methods of data analysis.
- Application of basic methods to select improvement actions.
- Understanding and practical application of Statistical Process Control.

FURTHER INFORMATION OF INTEREST
  • Enrolment fee:
    • 1.400,00 €
    • An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee
  • In-company placement(s):
    No
  • Date on which pre-enrolment begins:
    5/1/2018
  • Date on which pre-enrolment ends:
    2/24/2019
  • Classes begin:
    3/4/2019
FACULTY OR SCHOOL WHERE THE COURSE IS TAUGHT
FOR FURTHER ENQUIRIES