GENERAL INFORMATION
  • Name of course :
    PROCESS MANAGEMENT AND INTRODUCTION TO LEAN-SIX SIGMA
  • Qualification awarded:
    Expert (Degree Universitat Barcelona)
  • Number of credits:
    15,00
  • Centre responsible :
    Faculty of Medicine and Health Sciences
  • Length of course (in academic years):
    1
  • Mode of delivery (face-to-face/ blended/ distance):
    Blended
MANAGEMENT:

  • Mestre Roca, Gabriel

  • Fatjó Hurios, Francesc

RECOMMENDED APPLICANT PROFILES AND ADMISSION REQUIREMENTS:

- Graduates and holders of pre-EHEA degrees and diplomas in medicine and surgery.
- Graduates and holders of pre-EHEA degrees and diplomas in nursing.
- Holders of degrees or pre-EHEA diplomas in health sciences.
- Other technicians, graduates or holders of pre-EHEA degrees or diplomas working in the health area.

ADMISSION FOR APPLICANTS NOT HOLDING A DEGREE QUALIFICATION:

The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.

LEARNING OBJECTIVES:

General objectives:
- To gain knowledge and skills for the application of process management methodology.
- To understand, optimize and review healthcare processes (process flows).
- To learn operational management techniques (application of the lean management and six sigma techniques) to improve the efficiency of organizations.
- To gain knowledge and skills for the application of the lean management methodology and tools to the healthcare system.
- To gain knowledge and skills for the application of the DMAIC method (Define-Measure-Analyse-Improve-Control) of six sigma to the healthcare system.

Specific objectives:
- To learn how to define process types and maps.
- To understand process management and costs of no quality.
- To learn about the Lean philosophy.
- To learn how to apply the main Lean tools (visual management, Kanban, 5S, value stream mapping).
- To be able to finalise a production project in A3 format.
- To understand the preparation, phases, responsibilities and dynamics of the Kaizen methodology.
- To learn the basic concepts of Six Sigma terminology.
- To be able to apply House of Quality, Kano and Critical to Quality (CTQ) Trees.
- To be able to apply process flow measure methodology.
- To understand basic methods of process flow analysis.
- To understand basic graphical and statistical data analysis methods.
- Application of basic methods to select actions for improvement.
- To understand and be able to apply statistical process control.

FURTHER INFORMATION OF INTEREST
  • Enrolment fee:
    • 1.400,00 €
    • An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee
  • In-company placement(s):
    No
  • Date on which pre-enrolment begins:
    11/1/2019
  • Date on which pre-enrolment ends:
    2/26/2020
  • Classes begin:
    3/2/2020
FACULTY OR SCHOOL WHERE THE COURSE IS TAUGHT
FOR FURTHER ENQUIRIES