Category: Tecnologia i direcció d’operacions

  • Is there a common pattern to integrate multiple management systems? A comparative analysis between organizations in Greece and Spain

  • Are the BRIC countries overtaking intermediate countries in the race for international R&D? The case of Spain

  • A qualitative study on integrated management systems in a non-leading country in certifications

  • Relating open innovation, innovation and management systems integration

  • Plackett-Burman design in Choice-based Conjoint Analysis: a case of estimating warning message distribution on tobacco packages

  • Is it possible to retain customer loyalty when a service has failed?

  • Benefits of management systems integration: a literature review

  • Impact of human resources on supply chain management and performance

  • La importancia de los recursos humanos en la cadena de suministro

  • Integration of management systems as an innovation: a proposal for a new model

  • Servitización y creación de valor: implementación en plataformas de dispositivos móviles

  • Competence assessment in higher education: A dynamic approach

  • Building loyalty through functional and hedonic quality

  • Empirical approach to the analysis of university student absenteeism. Proposal of a questionnaire for students to evaluate the possible causes

  • Determinants of on-line booking loyalties for the purchasing of airline tickets

  • Implementing integrated management systems in chemical firms

  • The balance of the impact of quality and recovery on satisfaction: the case of e-travel

  • (EN) Las dimensiones de la calidad del servicio percibida en entornos virtuales de formación superior.

  • Localización de la inversión extranjera en innovación. España frente a las economías emergentes

  • Diffusion of Quality Standards in the Hospitality Sector

  • Implantación de recursos didácticos digitales en asignaturas de Organización de Empresas

  • Functional quality and hedonic quality: A study of the dimensions of e-service quality in online travel agencies

  • Gestión de la calidad y excelencia empresarial: pasado, presente y futuro

  • Strategic alliances: an analysis of Catalan hospitals

  • Integration of standardized management systems: Does the implementation order matter?

  • Do integration difficulties influence management system integration levels?

  • Integration of standardized environmental and quality management systems audits

  • Comparative analysis of diffusion of the ISO 14001 standard by sector of activity

  • Cultural compatibility in internal knowledge transfers: an application to hotel chain growth

  • Organisational innovations in Catalan hospitals: The case of telemedicine

  • Third-party logistics providers in Spain

  • ISO 9001 diffusion analysis according to activity sectors

  • An empirical study on the integration of management system audits

  • How do Students Measure Service Quality in e-Learning? A Case Study Regarding an Internet-Based University

  • Internacionalización de la actividad de I+D en las filiales de multinacionales extranjeras en España: ¿Explotación o creación de ventajas competitivas?

  • How integrated are environmental, quality and other standardized management systems?: An empirical study

  • Management systems integrated audits: An empirical study