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Organisational innovations in Catalan hospitals: The case of telemedicine

The aim of this study is to analyse the organisational innovations in hospitals, focusing on telemedicine, as a way to improve organisation’s efficiency and to offer more and better services to its users. The methodology applied is qualitative, analysing the case studies of a sample of 16 Catalan hospitals. Findings show that telemedicine between hospitals has been implemented in the majority of the organisations, with very good results. Alliances have a significant relationship with telemedicine. Telemedicine has impact on different aspects of hospitals management; although some work need to be done, such in telecare development.


Jaume Valls PasolaMaría Pilar Aparicio ChuecaMerce Bernardo

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Gestión de la tecnología y las operaciones