Publications

ACTIVE FILTERS

A qualitative study on integrated management systems in a non-leading country in certifications

Bernardo, M., Gotzamani, K., Vouzas, F., Casadesús, M.

An empirical study on the integration of management system audits

Bernardo, M., Casadesús, M., Karapetrovic, S., Heras, I.

Are the BRIC countries overtaking intermediate countries in the race for international R&D? The case of Spain

Miravitlles, P.; Achcaoucaou, F.; Núñez-Carballosa, A.; Guitart-Tarrés, L.; Cruz-Cazares, C.

Benefits of management systems integration: a literature review

Bernardo, M., Simon, A., Tarí, J.J., Molina-Azorín, J.F.

Building loyalty through functional and hedonic quality

Alonso-Almeida, M.M., Bernardo, M., Llach, J., Marimon, F.

Comparative analysis of diffusion of the ISO 14001 standard by sector of activity

Marimon, F., Llach, J., Bernardo, M.

Competence assessment in higher education: A dynamic approach

Achcaoucaou, F., Guitart, L., Miravitlles, P., Núñez, A., Bernardo, M., Bikfalvi, A.

Cuina de relacions. Anàlisi de la concentració geogràfica de restaurants amb estrelles Michelin a Catalunya

Bernardo, M.; Arbussà, A.; Escalante, R.

Cultural compatibility in internal knowledge transfers: an application to hotel chain growth

García-Almeida, D.J., Bernardo-Vilamitjana, M., Hormiga, E., Valls-Pasola, J.

Determinants of on-line booking loyalties for the purchasing of airline tickets

Llach, J., Marimon, F., Alonso-Almeida, M., Bernardo, M.

Diffusion of Quality Standards in the Hospitality Sector

Alonso-Almeida, M.M., Marimon, F., Bernardo, M.

Do integration difficulties influence management system integration levels?

Bernardo, M., Casadesus, M., Karapetrovic, S., Heras, I.

Empirical approach to the analysis of university student absenteeism. Proposal of a questionnaire for students to evaluate the possible causes

Triadó, X.M., Aparicio, P., Guàrdia, J., Peró, M., Jaría, N.

Functional quality and hedonic quality: A study of the dimensions of e-service quality in online travel agencies

Bernardo, M., Marimon, F., Alonso-Almeida, M.M.

Gestión de la calidad y excelencia empresarial: pasado, presente y futuro

Bernardo, M., Heras, I., Valls, J., Casadesús, M.

How do Students Measure Service Quality in e-Learning? A Case Study Regarding an Internet-Based University

Martínez-Argüelles, M.J., Castán, J.M., Angel, J.

How integrated are environmental, quality and other standardized management systems?: An empirical study

Bernardo, M., Casadesús, M., Karapetrovic, S.; Heras, I.

Impact of human resources on supply chain management and performance

Gómez-Cedeño, M., Castán-Farrero, J.M., Guitart-Tarrés, L., Matute-Vallejo, J.

Implantación de recursos didácticos digitales en asignaturas de Organización de Empresas

Núñez, A., Bernardo, M., Guitart, L., Miravitlles, P., Achcaoucaou, F.

Implementing integrated management systems in chemical firms

Simon, A., Bernardo, M., Karapetrovic, S., Casadesus, M.

Integration of management systems as an innovation: a proposal for a new model

Bernardo, M.

Integration of standardized environmental and quality management systems audits

Simon, A., Bernardo, M., Karapetrovic, S., Casadesus, M.

Integration of standardized management systems: Does the implementation order matter?

Bernardo, M., Casadesús, M., Karapetrovic, S., Heras, I.

Internacionalización de la actividad de I+D en las filiales de multinacionales extranjeras en España: ¿Explotación o creación de ventajas competitivas?

Miravitlles-Matamoros, P., Núñez-Carballosa, A., Guitart-Tarrés, L.

Is it possible to retain customer loyalty when a service has failed?

Marimon, F., Alonso-Almeida, M.M., Bernardo, M., Llach, J.

Is there a common pattern to integrate multiple management systems? A comparative analysis between organizations in Greece and Spain

Bernardo, Merce; Gianni, Maria; Gotzamani, Katerina; Simon, Alexandra

ISO 9001 diffusion analysis according to activity sectors

Llach, J., Marimon, F., Bernardo, M.

La importancia de los recursos humanos en la cadena de suministro

Gómez-Cedeño, M., Castán-Farrero, J.M., Guitart-Tarrés, L.

Localización de la inversión extranjera en innovación. España frente a las economías emergentes

Miravitlles, P., Núñez-Carballosa, A., Achcaoucaou, F., Guitart-Tarrés, L., Cruz-Casares, C.

Management systems integrated audits: An empirical study

Bernardo, M., Casadesús, M., Heras, I.

Organisational innovations in Catalan hospitals: The case of telemedicine

Bernardo. M., Valls, J., Aparicio, P.

Plackett-Burman design in Choice-based Conjoint Analysis: a case of estimating warning message distribution on tobacco packages

Huertas-Garcia, R., Guitart-Tarres, L., Nuñez-Carballosa, A.M.

Relating open innovation, innovation and management systems integration

Hernández-Vivanco, A., Bernardo, M., Cruz-Cázares, C.

Servitización y creación de valor: implementación en plataformas de dispositivos móviles

Arias Aranda, D., Jaría Chacón, N.

Strategic alliances: an analysis of Catalan hospitals

Bernardo, M., Valls, J., Casadesús, M.

The balance of the impact of quality and recovery on satisfaction: the case of e-travel

Bernardo, M.; Llach, J.; Marimon, F.; Alonso-Almeida, M.M. (2013).  

Third-party logistics providers in Spain

Núñez-Carballosa, A., Guitart-Tarrés, L.

Integración de la responsabilidad social en los sistemas de garantía interna de calidad: hacia una universidad saludable, sostenible y solidaria

Arranz, P., Benavides, C.G., Borrego, J.M., González, M.A., Guitart, L., Guzmán, V., Lopez, A., Marchante, M., Martín, Q., Miravitlles, P., Petit, E., Quintanta, C., Santero, R., Terrados, J., Vallejo, E., Aldeanuevam, I.

Las dimensiones de la calidad del servicio percibida en entornos virtuales de formación superior.

Martínes, M.J., Blanco, M., Castán, J.Mª

Social responsibility assessment approach through TQM principles

Aguilar, N. and Bernardo, M.