Objectives and competences
Basic information
| Type | Postgraduate courses |
|---|---|
| Certificate | Lifelong learning master's degree certificate |
| Faculty or school | Institut de Formació Contínua IL3 |
| Branch of knowledge |
|
| Mode of delivery | Blended |
| Credits | 60 |
| Length of course | 1 academic year |
| Language(s) of instruction | Catalan;Spanish |
| Enrolment fee: | First year: 6.305,00 € An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee |
| In-company placement(s): | No |
| Classes begin: | 24/10/2023 |
| info@il3.ub.edu | |
| Master's degree course homepage | https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals |
| Managment | SUBIRA PIFARRE, CARLES |
| Open pre-enrolment | No |
| Lead to doctoral studies | No |
| Admission for applicants not holding a degree qualification: | Sí, amb crèdits pendents (10% o menys) |
Objectives and competences
Objectives
- To know how to define the objectives that should be met by work units or teams.
- To be able to review the model for organisation and responsibilities, among other factors, to achieve the set objectives.
- To be able to compare the management system, the resources (budget, human, technological, etc.) and the phases of functioning, among other factors, to launch a new service or facility.
- To be able to adapt the products and services to the special needs of certain groups (children and the elderly, people with limited mobility, etc.).
- To develop methodologies and procedures to improve patient care and service: service charters, commitments, care protocols, etc.
- To include the use of social networks in the communication of services and in customer care and loyalty building.
- To know how to search for and apply the means required to meet patient needs.
- To be able to analyse the need to take decisions on digitalisation of the clinic, specifically on the introduction of instruments and software related to health care.
- To learn how to calculate the required investments, considering sustainability and the impact on service costs.
- To learn how to identify the skills required of team members who have to address a specific service or project.
- To be able to extensively delegate functions and responsibilities to co-workers.
- To be able to define the final goals more than the process.
- To be able to contribute a strategic approach to the team's activity.
Access and admission
Applicant profile and access requirements
Recommended applicant profile
- Dentists and stomatologists.- Postgraduate dentistry students.
- Recent graduates and diploma holders in dentistry (last five years) wishing to open a dental clinic.
- Staff in dental clinics or related industries (prosthetics, dental suppliers, etc.) with managerial or administrative roles.
- Graduates in law, business administration and management, economics and business studies who are interested in setting up or running a dental clinic.
Access requirements and conditions
Pre-enrolment
Contact us
Faculty or school where the course is taught
| Address: | Institut de Formació Contínua - UB C/ Ciutat de Granada, 131 08018 - Barcelona Espanya |
|---|---|
| Email address: | info@il3.ub.edu |
| Webpage: | http://www.il3.ub.edu |
| Telephone: | 93 309 36 54 |
| Observations: | Online and face-to-face sessions, depending on the calendar. |
For further enquiries
| Address: | Institut de Formació Contínua - UB C/ Ciutat de Granada, 131 08018 - Barcelona Espanya |
|---|---|
| Email address: | info@il3.ub.edu |
| Webpage: | https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals |
| Telephone: | 93 403 96 96 |
| Observations: | Monday to Friday, from 9 a.m. to 7 p.m. |