MANAGEMENT AND INNOVATION FOR DENTAL CLINICS (2022-2023)

Qualification awarded: Master (Degree Universitat Barcelona)
Management:

• SUBIRA PIFARRE, CARLES

Number of credits: 60,00
Length of course (in academic years): 1
Mode of delivery (face-to-face/ blended/ distance): Distance
Centre responsible : Institute for LifeLong Learning IL3-UB
In-company placement(s): No
Enrolment fee:

• 6.000,00 €
• An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee

Classes begin: 10/25/2022

Learning objectives:
- To be able to analyse and promote new management and organisation models to improve in an enduring way the overall clinical results.
- To know how to define the objectives that should be met by work units or teams.
- To be able to review the model for organisation and responsibilities, among other factors, to achieve the set objectives.
- To be able to compare the management system, the resources (budget, human, technological, etc.) and the phases of functioning, among other factors, to launch a new service or facility.
- To be able to adapt the products and services to the special needs of certain groups (children and the elderly, people with limited mobility, etc.).
- To develop methodologies and procedures to improve patient care and service: service charters, commitments, care protocols, etc.
- To include the use of social networks in the communication of services and in customer care and loyalty building.
- To know how to search for and apply the means required to meet patient needs.
- To be able to analyse the need to take decisions on digitalisation of the clinic, specifically on the introduction of instruments and software related to health care.
- To learn how to calculate the required investments, considering sustainability and the impact on service costs.
- To learn how to identify the skills required of team members who have to address a specific service or project.
- To be able to extensively delegate functions and responsibilities to co-workers.
- To be able to define the final goals more than the process.
- To be able to contribute a strategic approach to the team's activity.

Recommended applicant profiles and admission requirements:
- Dentists and stomatologists.
- Postgraduate dentistry students.
- Recent graduates and diploma holders in dentistry (last five years) wishing to open a dental clinic.
- Staff in dental clinics or related industries (prosthetics, dental suppliers, etc.) with managerial or administrative roles.
- Graduates in law, business administration and management, economics and business studies who are interested in setting up or running a dental clinic.

Admission for applicants not holding a degree qualification:
The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.

Date on which pre-enrolment begins: 5/1/2022
Date on which pre-enrolment ends: 10/18/2022

FACULTY OR SCHOOL WHERE THE COURSE IS TAUGHT

Name of individual or institution: Institut de Formació Contínua - UB
Address: C/ Ciutat de Granada, 131 08018 Barcelona Espanya
Email address: info@il3.ub.edu
Webpage: http://www.il3.ub.edu
Telephone: 93 309 36 54
Fax: 93 403 96 97
Observations: Online. Sessions by videoconference Friday from 5:00 p.m. to 9:00 p.m. and Saturday from 10:00 a.m. to 2:00 p.m. and from 3:00 p.m. to 7:00 p.m. (October 25th. November 4-5,18-19. December 2-3 and 16-17. March 10-11 and 24-25. April 14-15 and 28-29. May 12-13 and 26-27. June 9-10 and October 14th of 2023).

FOR FURTHER ENQUIRIES

Name of individual or institution: Institut de Formació Contínua - UB
Address: C/ Ciutat de Granada, 131 08018 Barcelona Espanya
Email address: info@il3.ub.edu
Webpage: https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals
Telephone: 93 403 96 96
Fax: 93 403 96 97
Observations: Monday to Friday, from 9 a.m. to 7 p.m.