Conflict management training in the socio-educational field

Conflict management training in the socio-educational field

This project has been carried out with the funding of:

Summary:

Conflict situations, their detection, prevention and approach, among others, are part of the professional characteristics of teachers, social educators and pedagogues. Therefore, given the need for today’s society to offer a response to conflict situations generated in different educational, work and social environments, specific training in positive conflict resolution is necessary and essential for the pedagogue, social educator and/or teacher to be prepared for the world of work in all aspects.

The aim of this research is to find out the training needs of professionals from the UB’s Faculty of Education related to conflict resolution in the world of work, in order to analyse the level of training provided in its courses and thus be able to readjust the academic offer to the needs of the workplace in order to train students competent in positive conflict management.

Objectives:

Realisation of a comprehensive diagnosis of the reality of the situation in order to ascertain the degree of training in positive conflict management among students at the Faculty of Education of the UB .

Specific objectives:

To know the contents taught in the different courses of the Faculty of Education in relation to positive conflict management.
To identify the training needs of graduate students in the Faculty of Education of the UB in relation to positive conflict management.
To capture the real demands of socio-educational professionals in terms of conflict management.
To develop proposals for improvement in order to adjust professional practice to teaching in the Faculty of Education of the UB in the field of conflict resolution.

Methodology

The diagnostic-comprehensive study combines the work on qualitative and quantitative data depending on the object to be assessed, following a logic of complementarity of the working reality, where the social educator, the pedagogue and the teacher intervene. This study identifies their training needs in terms of conflict management to develop a set of recommendations in a guide of proposals that allows the incorporation of the needs detected in the teachings of the Faculty of Education.

The information gathering strategies to be used in this research are the following: documentary analysis (of the teaching plans of the three courses of the Faculty of Education), interviews (with teachers of the subjects of positive conflict management and former students of the three courses who have entered the world of work), questionnaires (former students of the three courses who have entered the world of work) and discussion groups (professionals – pedagogues, social educators and teachers).

Phases

Phase 1. Constitution of the project working team (July-September 2018)

Phase 2. Analysis of conflict teaching plans (October 2018-January 2019).

Phase 3. Graduate student perceptions of conflict management training (February-June 2019)

Phase 4. The professional’s view (July-October 2019)

Phase 5. Proposals for improvement (November 2019-February 2020)

Phase 6. Final report (March-June 2020)

Results

Some of the expected results of the research are:

To reveal what needs practitioners have in relation to the development of conflict resolution skills.
To be aware of the proposals to meet the needs of professionals.
To incorporate the proposals in the specific training plan to cover the topic of socio-educational intervention.
To establish the transversal enabling elements necessary to develop a conflict resolution process.
To systemise the elements involved in the profession’s role in conflict resolution.

Transfer

Producing different scientific papers with social impact in the field of conflict management.
Planning and implementing a training plan including the backbone elements that emerge from the research.
Carrying out proposals and projects derived from this research in order to empower the teaching community in their practices.
Presentation of the transversal elements to be included in the bachelor’s degree courses in the Faculty of Education of the UB.
Working groups derived from the ongoing training process for innovation in teaching for conflict management.
Ongoing training for professionals on the degrees in Education, Social Education and Teacher Training who will teach subjects related to conflict management in the Faculty of Education at the University of Barcelona.
Dissemination of the results in different formats: active attendance at congresses and production and publication of papers in national and international journals specialised in innovation and research.

Principal investigator

This project has been carried out with the funding of:

Summary:

Objectives:

Methodology

Phases

Results

Transfer

Esther Luna González

Xarxes socials

Qui som

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