Community participation

Description

Number of consultations made by PAS, PDI and students of the University of Barcelona, or by people outside the UB, according to the OSSMA register.

Telephone consultations for immediate resolution are not recorded, nor do consultations that generate improvement interventions or specific technical reports fall into this category.

Indicator20162017201820192020Evolution
Total consultations3467674673Better
Environmental Unit1122151929Better
Prevention Service2345422744Better

Results

The total number of consultations attended to at the OSSMA increased from almost 40 to 80 between 2006 and 2010. From 2012 to 2016 it progressively decreased, but increased again in 2017.

Environmental consultations remained at around 30 to 40 per year between 2007 and 2013. Subsequently, they have decreased to between 10 and 20 per year in the last six years. In 2020, they increased again to almost thirty.

When evaluating the consultations it should be taken into account that the OSSMA has several formal communication channels and processes to manage activities related to risk prevention and the environment, but also that informal consultation channels are used, such as the telephone, which is not included in the registry. This is why the values may fluctuate from one year to the next, or decrease overall if informal channels are used.

Evolution of technical queries to OSSMA between 2006 and 2020