The Social Services Unit will provide help and advice to any University employee who, at any given moment, may be faced with a personal or family problem related to this casuistry.
Who can guide you?
Information, guidance and counselling services aimed at people with drug addictions and their families.
If you have problems with alcohol or other drugs, if you consume more than you would like or if you see that this affects your family or work relationships, please contact us:
- Green line. It is the information and guidance service on drug addiction of the Generalitat de Catalunya. You can make a free consultation by telephone (900 900 540), in writing or by chat. It is also possible to request a face-to-face consultation with specialised professionals by calling in advance on the Green Line telephone line, from 9 am to 8 pm, from Monday to Friday.
- Citizen Services (012). Information service on issues of general interest to citizens managed by the Generalitat de Catalunya. Available 24 hours a day, every day of the year.
- CatSalut Answer (061). Telephone information service for any questions related to your health or health-related queries (health centres, pharmacies, etc.).
- Primary healthcare centres (CAP) closer to your current address.
- Open Consultation. Open, completely confidential consultation service of the “Health and School” programme aimed at secondary school students in public or state-subsidised schools.
More information on who can guide you
Green Line. Guidance service on drug addictions
Information, guidance and permanent reception service on drug addiction.
To whom is it addressed?
Anyone over the age of 18 who is directly or indirectly affected by a drug problem or who would like specific information.
What does it offer?
- Answer to any doubt or need related to drugs and associated problems.
- Specialised care for users and/or people in the environment who detect the use of substances that generate drug dependence.
- Guidance, counselling and referral to specialised treatment resources of the Drug Dependency Care Network and other existing ones.
- Information on aspects related to drugs and drug dependence: information on drugs, consumption and effects.
- Response to professionals from different fields interested in any aspect related to drug addictions.
- Permanent reception by appointment from 9 am to 8 pm from Monday to Friday.
- The Green Line professionals attend the service from 9 am to 8 pm from Monday to Friday. Outside these hours you will be attended from 061 CatSalut Respon.
- Personal attention service. Users have a permanent information, guidance and reception service on drug addiction.
- E-mail service. Users can consult anonymously and in absolute confidentiality about any question related to drugs and drug addictions.
- Chat service. Users can talk online with professionals by appointment. This service allows you to have real time and absolutely confidential conversations about any issue related to drugs.
- Telephone service. Users have an exclusive telephone line staffed by professionals who inform or refer the person concerned according to the type of query. Tel. 900 900 540.
More information about green line
Drug dependence care and monitoring centers (CAS)
What are the CAS?
They are specialised, public, direct-access care centres and, therefore, the gateway to specialised care resources for the treatment of addictions.
To whom are they addressed?
They are aimed at people over the age of 18 who have problems with alcohol and/or other drugs, and their families.
If the person is a minor, they can be referred to the Programme of care for adolescents with substance abuse behaviour.
What services are offered?
- Reception, information and advice for patients and their families.
- Pharmacological medical treatment for detoxification, substitution treatment (methadone maintenance programmes), prevention of relapses and other related organic complications, vaccinations, etc.
- Psychological treatment with motivational support (individual, group and family therapy).
- Health and preventive health education programmes (exchange of syringes and provision of condoms).
- Information, guidance and advice in the social, family, labour, economic, judicial and legal fields.
Which professionals work in the CAS?
The CASs are made up of multidisciplinary teams with professionals in medicine, psychiatry, nursing, psychology and social work who provide assistance to users from a biopsychosocial perspective. That is to say, they deal with both organic and psychological and social aspects.
Where to go?
There are centres in all the counties of Catalonia. You can go to the CAS closest to your home.
For more information about the CAS
Other services available
- Hospital detoxification units
Short-stay hospital admission service. It is necessary when personal, social or family circumstances make it difficult to undergo detoxification treatment on an outpatient basis (without admission).
- Dual pathology units
Short-stay hospital admission service. It is necessary when the drug-dependent person suffers from mental disorders. In these cases, it is advisable to treat both pathologies in a single care centre.
- Therapeutic communities
These are residential services that, on a temporary basis, provide shelter, care and community life to facilitate social integration during the treatment of addiction. The duration of the treatment can be from six to fifteen months.
- Day care centre
Educational and therapeutic service, with daytime and continuous stay, where occupational programmes, pre-labour and labour education, and the acquisition of habits and responsibility are developed.
- Reintegration flats
These are residential services in open and limited-stay regime for people with drug addictions. They are conceived as devices designed to provide users with a space of conviviality. They have external professional assistance.
- Crisis Unit
Urgent and short-stay admission service to attend people with drug addictions in a critical situation associated with drug use and who cannot be treated in emergency health or social services.
- Harm reduction services or centres
Services aimed at drug users, often dependent, who for whatever reason do not want to or do not feel fit enough to enter treatment and persist in their drug use. The aim of these centres is to reduce as much as possible the physical and psychosocial health problems of these people, and to motivate and facilitate access to treatment.